NSA California Privacy and Refund Policy

-- Revised February 1, 2017 --

NSA California takes your privacy seriously. Please read the following to learn more about our privacy policy.

What this Privacy Policy Covers

This privacy policy covers NSA California's treatment of personally identifiable information you submit to us when you enter into our web site and when you use NSACAL.com services. Be assured that your information is handled confidentially and privately and we will protect this information. Please note, however, that we may share your information with governmental agencies or other organizations assisting us in fraud prevention and investigation, and in instances where NSA California's rights are threatened. We may do so when: (1) required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; (3) investigating fraud that has already taken place; or (4) protecting the rights of NSA California.

We use third party companies to help us provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us and may use cookies on our behalf. These companies are contractually restricted from using your information in any manner, other than in helping us to provide you with the products and services available on our site. For more information, please contact us.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web site.

Web Site Security

All orders submitted through nsacal.com are completely secure. Credit card information that you provide during the checkout process is encrypted using the latest 128 bit SSL (Secure Sockets Layer) technology. This protection means it may actually be safer for you to use your credit card over the Internet rather than using it in a store where your card number appears on multiple hard copies and receipts. When your browser is in secure mode, you will see an unbroken key or padlock icon near the bottom of your browser window.

Children's Information

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register or complete transactions. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us. We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.

Changes to this Privacy Policy

NSA California may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages. We encourage you to review this policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

What you can do

If you feel that this site is not following its stated privacy policy please contact us immediately.

Payment Process

We accept the following credit cards: Visa, MasterCard and Discover Card. Once your order is processed you will a confirmation email with either your sanction number, tournament confirmation or tracking number.

Refunds and our money-back policy

NSA California has a NO REFUND policy for sanction numbers.

NSA California will refund your tournament entry fee if your team has withdrawn from the tournament before game times (brackets) have been posted and/or merchandised purchased within 30 days from original purchase date.

Refunds are applied to the payment method used at the time of purchase 5-10 days after our receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping cost. On items with free shipping returned for a refund, the original shipping cost that we paid the shipping courier will be deducted from your refund.

Return Shipping

Return shipping cost (the cost to send merchandise back to NSA California) is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.

If an item you received is defective, we will definitely replace the item with a new one; however, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.

If you have any other questions regarding our Privacy Policy, the practices of this Website, or your dealings with this Website, please:

Contact us at : chris@nsacal.com; or

Write to us at:
NSA California
4429 Menaggio Way
El Dorado Hills, CA 95762